Legal
Last updated: July 27, 2026
Cancel anytime. Your membership stays active through the end of the period you've already paid for. We don't bill you again after you cancel.
You can cancel your membership at any time from your account settings, or by emailing [email protected].
Cancellation stops future billing. You keep access until the end of your current billing period — we don't cut you off the moment you cancel.
Memberships are billed monthly in advance. We do not generally provide refunds for partial months or for periods already served.
That said, we'd rather sort out a genuine problem than keep money we haven't earned. We will consider a refund if:
Email us within 30 days of the charge and explain what happened. We review these individually and try to be fair about it.
Membership includes access to products still being built. These are offered as-is, and instability in a pre-release product is not on its own grounds for a refund — that's part of what a front-row seat means. If a pre-release product is broken badly enough to undermine your membership as a whole, tell us and we'll look at it.
The products available under a membership change over time as we ship and retire things. Changes to the catalog are not on their own grounds for a refund. See our Terms of Service for how catalog changes work.
Approved refunds go back to the original payment method. Depending on your bank or card issuer, it usually takes 5–10 business days to appear.
If something looks wrong on your statement, please contact us before filing a dispute with your bank. We can almost always resolve it faster directly, and we'd genuinely like the chance to.
Billing questions or refund requests: [email protected]